Advancements in artificial intelligence, coupled with the rise of messaging apps, are fueling the development of chatbots — software programs that use messaging as the interface through which to carry out any number of tasks.
Chatbots are being hailed as the future of commerce and the mobile paradigm shift. This market is booming and businesses are investing heavily to capitalize on its potential. We estimate that it will be worth $102.29 million by 2025.
In “Chatbots 101,” Insider Intelligence breaks down how chatbots work and looks at the future of the market.
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