Abercrombie & Fitch charges customers $7 if they return items by mail, though it says exchanges are offered for free.
An Abercrombie & Fitch store in 2008.
Levi's charges customers a $7.50 "return processing fee" for mailed returns. If you sign up to Red Tab, its free member program, you don't have to pay.
Kohl's customers have to pay for return shopping costs themselves. Customers who order larger items via freight must also pay a 15% restocking fee, unless the item is damaged.
Customers must pay $8 to UPS for any return of JCPenney merchandise by mail. "This has been significantly discounted and will cover your entire return from a single order," the retailer says.
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Best Buy customers who return items may need to pay a restocking charge depending on what item they are returning. This applies to both in store and mail returns.
Neiman Marcus charges customers a $9.95 return fee for clearance items, items returned more than 15 days after they were delivered, and items marked with "Return Fees Apply."
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Coach Outlet says customers can either mail their own returns by paying a service like UPS, USPS, or FedEx, or they can use a pre-paid shipping label, which incurs a $7 charge.
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Saks Fifth Avenue informed Insider that customers have 30 days to return their items via mail. If returned within 14 days of shipping they don't have pay, but if it's longer than that they'll have to pay a $9.95 return charge.
Shoe retailer DSW charges customers $8.50 to return items using its pre-paid return labels, though members of the company's higher-tier VIP rewards programs, which require an annual spend of at least $200, get free returns.
Yandy charges customers $4.95 for returning items if they use FedEx returns labels provided by Yandy. Customers must also pay $10 extra if they want to return shoes that have been damaged or missing from their order.
Many other companies don't charge fees for items returned by mail, but don't offer free refunds, either. Customers must pay the shipper they choose, such as UPS, FedEx, USPS or USPS to return the items. These companies include Hobby Lobby, Bloomingdales, Barnes and Noble, Wayfair, and Bath & Body Works.
Hobby Lobby faces a federal lawsuit after officials claim that a Kansas employee was wrongfully fired.